Reviews about Appliance and More Connection
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June 09, 2020, by Vanessa Whidden
My fiance and I recently went into the Appliance Recycling Connection to purchase a washer and dryer. The owners daughter took our order and said she could get us a stacked washer & dryer with the measurements that we gave her to write down. We were told our set would be ready for pick-up within 2 two weeks from that day. Which was great because we didn't need the set for another 3 weeks when we would be moving into our house. After the 4th week and no phone call we decided to stop in there to see what the deal was....just to find out that our washer/dryer was already there. Kind of annoying but this wasn't the worst part of what I am about to reveal. Immediately we could tell that it was NOT the correct size that we ordered. We told them it was not going to work and their solutions included the following: remove some of your cabinets in your house to make room or pay more money for a set that will fit. At the time we did not have more money to give them so that they could fix their mistake, so we kindly asked for a refund just to be told refunds were not an option. We did finally get a refund after a third visit there and were told we could not get a better deal anywhere else.... The owner was not very nice especially considering the mistake was on their end and not ours. I advise everybody to AVOID doing business with these folks!